Returns & Exchanges

At Horatio, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your fit isn't perfect, we are committed to making it right through a simple exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags remain attached and the garment is in its original condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.